Privacy Policy

Privacy Policy of Toronto Couture Co

Toronto Couture Co places great importance on protecting the personal data of its customers. This privacy policy explains how we collect, use, store, and safeguard your information. By using our website and services, you agree to the practices described in this policy.


1. Collection of Personal Information

Toronto Couture Co collects certain types of personal data to ensure a smooth and reliable shopping experience. This information may include:

  • First and last name

  • Delivery and billing address

  • Email address

  • Phone number

  • Payment information (securely processed by trusted third parties)

  • Order history and customer service interactions

  • Technical data such as IP address, device information, and browsing behavior (via cookies)


2. Use of Personal Information

The personal data we collect is used for the following purposes:

  • Processing, fulfilling, and delivering orders

  • Handling payments and preventing fraud

  • Communicating with customers about their order status

  • Providing customer support and responding to inquiries

  • Improving website performance and overall customer experience

  • Sending updates about new products, promotions, and special offers (only with your consent)


3. Sharing of Personal Information

Toronto Couture Co does not sell or rent your personal data. Information is only shared in the following situations:

  • With trusted service providers, such as payment processors, carriers, and logistics partners who assist in fulfilling orders

  • When legally required, for example when responding to lawful requests, subpoenas, or governmental investigations

  • To protect the rights and safety of Toronto Couture Co, our customers, or the public

  • For advertising and analytics, as described in our cookie and tracking technologies section (never sensitive data)

All third parties that receive data from us are obligated to protect it and use it only for the services they provide.


4. Security of Personal Information

Toronto Couture Co uses industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure. These measures include:

  • Encrypted payment processing

  • Secure server environments

  • Restricted internal access to personal data

  • Regular security monitoring and updates

Although we take every reasonable precaution, no method of transmission over the internet is 100% secure. We strive to maintain the highest level of protection.


5. Retention of Personal Information

We retain personal data for as long as necessary to:

  • Fulfill orders

  • Meet legal, tax, and accounting obligations

  • Resolve disputes

  • Provide customer support

  • Enforce our policies

When data is no longer required, it is securely deleted or anonymized.


6. Customer Rights

Depending on your country or region, you may have the following rights regarding your personal data:

  • Right of access: Request a copy of the personal information we hold

  • Right to rectification: Correct inaccurate or incomplete information

  • Right to deletion: Request removal of your data (subject to legal retention requirements)

  • Right to withdraw consent: Opt out of marketing or data processing activities at any time

  • Right to data portability: Request a transferable copy of your data

  • Right to restrict processing: Limit how your data is used in certain cases

To exercise any of these rights, simply contact us using the details below.


7. Cookies and Similar Technologies

Toronto Couture Co uses cookies and similar technologies to:

  • Improve website functionality

  • Remember customer preferences

  • Analyze website traffic and performance

  • Personalize marketing and ads

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.


8. Changes to This Privacy Policy

Toronto Couture Co may update this privacy policy periodically. When changes are made, the “last updated” date will be revised. We encourage customers to review this page regularly to stay informed.


9. Contact Information

If you have questions about this privacy policy, or if you wish to exercise your rights regarding your personal data, you can contact us at:

Email: torontocoutureco@outlook.com

Toronto Couture Co is committed to handling your personal data with care, transparency, and respect. Your privacy matters to us.